Auto Policy
Access and make changes to your auto policy.
Have a question? Get your answer fast. Connect with us using one of our self-serve tools.
Answers to your most common questions
How can we help?
- I’ve never had a claim, so why has my insurance premium gone up?
- What information will I need to provide to access online transactions?
- Can I pay my bill or invoice online?
- How can I save money on my insurance premiums?
- Can I refuse to have my credit score checked?
- How to add or replace a car on my policy
- How do I switch insurance from one car to another car?
- How do I add a new driver to my vehicle?
- How can I get a copy of my proof of insurance (pink slip)?
- How do I make a claim?
Heads Up!
We're currently getting a higher-than-normal volume of calls and customers are experiencing longer-than-acceptable wait times. Below is our estimation on how long you could wait. Please know that a solution to fix this problem is already in the works. Thank you for your understanding.
Wait times now range between 20-40 minutes.
Please note times are approximate.
You may be able to find the answer to your question via our Help & Support page.
You can also manage your auto policy online at any time.
The best time to call
The best time to call us is on Thursday or Friday as wait times will be lower.
Self-Service Portal
Manage your auto policy online. Update banking details, access policy documents, liability cards and more.
Manage Auto PolicyGet in touch with us by phone
Home or Auto Claims
1.844.230.2274
24 Hours
Roadside Assistance
1.800.268.0268
24 Hours
(Available to subscribed policy holders only)
General Inquiries
1.844.896.6977
Monday - Friday: 8am-6pm
Saturday: 9am-5pm
Your local time
Johnson Inc.
Fort William Building, 10 Factory Lane, St. John's NL A1C 6H5, Canada
Fort William Building, 10 Factory Lane, St. John's NL A1C 6H5, Canada